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Why won't my device reboot after updating?
CRAEDE59
Member
‎07-06-2017 12:10 PM

My device froze up while upgrading an app. now it won't reboot.

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Re: device has frozen. won't reboot.
yarelim_vzw
Verizon Employee
‎07-18-2017 02:40 PM

CRAEDE59​, let's get your phone to chill. 

If your device is still having issues, please feel free to click on the link to get it back up and running.

Restart / Soft Reset (Frozen /Unresponsive Screen) - Apple iPhone SE | Verizon Wireless 

yarelim_vzw​

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Correct Answer! Jump to solution.
Re: device has frozen. won't reboot.
yarelim_vzw
Verizon Employee
‎07-18-2017 02:40 PM

CRAEDE59​, let's get your phone to chill. 

If your device is still having issues, please feel free to click on the link to get it back up and running.

Restart / Soft Reset (Frozen /Unresponsive Screen) - Apple iPhone SE | Verizon Wireless 

yarelim_vzw​

0 Likes