iPhone SE 2020 Shutting Off
soccercpa
Newbie

I just got an iPhone SE 2020 and I have had the phone for about 1 week.  During that time the phone has automatically shutoff about 10 times requiring me to restart it each time.  Has anyone else had this issue and can it be fixed?  It seems to happen whenever I set it down.  I am seriously considering returning this phone.

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Re: iPhone SE 2020 Shutting Off
vzw_customer_support
Customer Service Rep

I am sorry to hear about the issues you are having with your new iPhone SE 2020 shutting off that many times and requiring you to restart the device, soccercpa.  Let's find out what's going on and resolve this concern. Does this issue happen when you do not set the phone done? Are you getting any error messages? Please share more details so we can get this concern fixed.

 

Thanks,

EdwinL@VZWsupport

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