Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
iPhone SE keeps dropping calls
whalensdad
Member

Bought an iPhone SE 18 days ago. It keeps dropping calls even though no one else in the house is having their calls dropped. What can I do to fix or replace?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: iPhone SE keeps dropping calls
bd94s10
Sr. Member

One other option is to enable Wi-Fi calling if you have Wi-Fi in your home. If that is a better connection the call will be placed via Wi-Fi.

Wi Fi Calling FAQs | Verizon Wireless

Make a call with Wi-Fi Calling - Apple Support

View solution in original post

0 Likes
Re: iPhone SE keeps dropping calls
deloused
Sr. Member

One if these steps may help fix your issue, if unsuccessful it could be replaced under the warranty by Apple or Verizo-

Carrier settings update:

  • Navigate to Settings
  • Tap General
  • Tap About
  • If there is an update available a pop-up message will show up
  • Tap Update

Restart your device

Press and hold the sleep/wake button and drag the slider once it appears on the screen. When your phone is off, press and hold the sleep/wake button and turn your iPhone SE back on.

Reset network settings

  • Go to Settings
  • Tap General
  • Next, tap Reset
  • Tap Reset network settings
  • Tap Reset network settings to confirm

Reinsert your SIM card

Turn your device off, remove the SIM card, and put it back in. If the SIM card is damaged,  ask Verizon for a replacement SIM card.

Reset all settings

  • Go to Settings
  • Tap General
  • Tap Reset
  • Next, tap Reset all settings
  • Tap Reset all settings to confirm.
0 Likes
Re: iPhone SE keeps dropping calls
bd94s10
Sr. Member

One other option is to enable Wi-Fi calling if you have Wi-Fi in your home. If that is a better connection the call will be placed via Wi-Fi.

Wi Fi Calling FAQs | Verizon Wireless

Make a call with Wi-Fi Calling - Apple Support

0 Likes