Re: iphone se signal strength issues
jeffhuddleston
Enthusiast - Level 3

I've answered this before. 21013. I'm not able to be heard. I can hear the other person. They describe it as hearing only one or two words in multiverse sentences. This was not a problem with my previous phone at all

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Re: iphone se signal strength issues
vzw_customer_support
Customer Service Rep

jeffhuddleston,

I appreciate the calrification. Does the issue happen with speaker phone? Do you have voice and data enable for LTE? Settings>Cellular>Data Roaming. What was your previous phone.
DerekR_VZW
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Re: iphone se signal strength issues
jeffhuddleston
Enthusiast - Level 3

Good question about speaker. I'll ask Shelby to try that. Yes we have everything set for LTE. The previous phone was an iPhone 4 (s?)

Sent from my iPhone

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Re: iphone se signal strength issues
DigitalRules
Specialist - Level 1

There's your problem. Set LTE for "Data only" and it should clear things up.

This is a common issue for you to hear fine, but the person on the other end has trouble hearing you. Too bad, because otherwise a good technology.

Re: iphone se signal strength issues
jeffhuddleston
Enthusiast - Level 3

Thank you. We will try that. We have Wifi enable for calls but don't see

how to turn it off. It came up when trying to make a call.

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Re: iphone se signal strength issues
jeffhuddleston
Enthusiast - Level 3

Found how to turn off

Sent from my iPhone

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Re: iphone se signal strength issues
vzw_customer_support
Customer Service Rep

We are thrilled to hear this. If you need anything else then please let us know.
CarleyR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: iphone se signal strength issues
Bingram
Enthusiast - Level 2

I am having the exact same problem with my 5se.

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Re: iphone se signal strength issues
DigitalRules
Specialist - Level 1

Check to see if LTE is set to "Data", NOT " Voice & Data".

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Re: iphone se signal strength issues
Bingram
Enthusiast - Level 2

Ok I changed it to data hope this works thanks

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