toll free numbers on my iphone SE won't accept prompts
dpb2633
Newbie

Has anyone had issues connecting to specific departments using prompts when dialing a 1 800 or 1 877 number?  I tried with both the wifi on and off with no difference.  I know it has something to do with the phone because when I use my hardline, the calls go right through.

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Re: toll free numbers on my iphone SE won't accept prompts
vzw_customer_support
Customer Service Rep

We always want you to be able to reach us quickly. I'm so sorry for any delays when calling, we are experiencing a higher call volume. There are many ways to contact us, even when on the go. Just click here: http://spr.ly/6602yt7UY; -Jordan

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