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$30 Increase in senior family plan for second phone
Bsatcary
Member

My account got charged $30 more for my elderly wife's 'family plan' phone than what my phone with full internet usage was charged, up from $60 to $90.  Why, especially since she basically uses only the phone and solitaire functions?

 

 

 

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Re: $30 Increase in senior family plan for second phone
vzw_customer_support
Customer Support

It is important that you are able to get a great value from your service with us, Bsatcary. Are there any one time charges listed under her line, such as calls to 411?

 

PeterP_VZW

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