At least 4 of my last phone bills have included 411 Search charges on my husband’s line. The calls only last a minute and he states he didn’t make them either purposely or otherwise.
I have called Verizon several times to no avail. I’m at a loss as to how to stop the charges. I’m considering switching carriers to alleviate the issue or at least get some help on how we can fix the situation.
Thank you for bringing this to our attention. We would be more than happy to review these charges with you and see what options you have available. To best assist, we will be sending you a Private Note to gather more information.