Activation
Wnjdmatna
Newbie

My old phone is still receiving calls even though my new XR is activated.

old phone was iPhone 8 with US cellular.

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Re: Activation
vzw_customer_support
Customer Service Rep

Hi, Wnjdmatna! Your old phone getting calls when your new phone is activated can be worrisome. We want to help! You mentioned the old phone is with a different carrier. To confirm, did you recently start service with VZW? If so, did you get a new number, or bring your number from the previous carrier?

 

KiaH_VZW

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