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Belkin Phantom 2 Wireless Charger

Just bought an Apple XR.  With it, I purchased a Belkin 7.5 W "Boost Up" wireless charger. I have my Iphone XR in a Nimibus Q Phantom 2 clear plastic case.  When I plug my Wireless Charger in, there is no indication that is even working.  It has a small LED on the side of it that lights green when you are correctly connected.  I carefully mount my XR on the charger but the LED light remains un-lit.  Was wondering if I might have a defective charger or purhaps my case **bleep**