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Billing $80 for start unlimited
Time2132
Member

Why am I being billed $80 for start unlimited when website says $70?

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Re: Billing $80 for start unlimited
vzw_customer_support
Customer Support

Time2132, we certainly understand cost is important. Prices on our website include $10/mo savings per line, when you sign up for paper-free billing and Auto Pay.

 

This is mentioned when reviewing the cost of the plans on our site. Are you signed up for paper-free billing and Autopay? You can learn more here https://www.verizon.com/support/auto-pay-faqs/

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Re: Billing $80 for start unlimited
Ann154
Expert
Expert

I personally think the website should be more clear on the original price of the plan BEFORE the discount is applied. Not everyone has the discount or wants the discount. Also the discount can unexpectedly be removed if the account owner changes how they pay the bill. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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