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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Black Screen
Katrinas
Member

Went to use my phone...screen went black with just a small rotating circle in the center. My phone is frozen on this.

 

 

 

 

 

 

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Re: Black Screen
vzw_customer_support
Customer Support

Oh no! Having your device available at all times is vital, and we would like to help out. When did this problem start? How long has your phone been in this screen?

 

AlfredoL_VZW

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