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Can receive texts, but their calls go to vm
Lexnurse
Newbie

My best friend can text me, but her calls go straight to voicemail. We both have iPhones, and it doesn't matter where I am. I've checked to make sure her number isn't blocked. 

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Re: Can receive texts, but their calls go to vm
vzw_customer_support
Customer Support

Lexnurse, we definitely want to make sure that everyone can contact you, so we're right here to help. Does your phone show that this particular person called you at all or does it just show a voicemail message that has been left? Is your device software completely updated? About how long have you realized this problem has been happening?  AliciaD_VZW

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