Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
Can't send text messages over wifi

Over the last month or so, every time I'm at work and I try to send a text message to a non apple phone, it won't go through. This only happens when I'm connected to the wifi at work. I have reset the network connection multiple times, and it only works until the next day. My imessages still work, and I did not change any settings aroud this time. Any ideas? There is another iphone user in the office having the same issue, which would make me think that it has to be an iphone problem more than anything else. We are both updated to the latest ios.

Re: Can't send text messages over wifi
Customer Support

Hello, imakeupstuff, and thank you for reaching out to us. Have you by chance attempted a SIM card pull on your device since this has started to happen? AnthonyM_VZW