Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Cannot text photos
mcgrout
Member

I have iPhone X.  I have iMessages off.  I am unable to send photos in text messages.  I have confirmed MMS is enabled.  I have reset network settings on the phone.  Every 40th try or so, it will send a photo, but in 98% of the cases, it fails.  I do not recall the conditions when it works.  Really hampering my productivity.  Thanks in advance for any help.

0 Likes
Re: Cannot text photos
vzw_customer_support
Customer Support

I want to make sure that your picture text messages send each time you create one! It is important to make sure that you have a network data connection when you are trying to send a picture or participate in a group text conversation. Wi-Fi will not work for this feature if you are not messaging another iPhone. Here is a link with a setting checklist from Apple: https://support.apple.com/en-us/HT204065

We will be standing by. 

 

NicholeK_VZW

0 Likes