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Charges from receiving videos from other iphones
0322mlmk
Member

I had a big data usage this past month. Almost all of it was from video.  The only video I used was from other iPhone users sending videos of grandkids. Are those the videos I'm being charged for?

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Re: Charges from receiving videos from other iphones
deloused
Sr. Member

Yes

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Re: Charges from receiving videos from other iphones
vzw_customer_support
Customer Support

0322mlmk, we never want you to have any surprise data charges. Allow us to help. Anytime you view, download/save a video, that is using data. You can always check your usage via your My Verizon account. It will show the dates & times of when the data usage happened. Please take a look at the section "5. Where can I see the data usage charges on my Verizon Wireless bill?" in this link https://www.verizonwireless.com/support/data-usage-faqs/ Additionally, please refer to "2. What uses the most data on my devices?" in that link. I hope this information is helpful. AliciaD_VZW

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