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Conversation breaking up
Rejamerjosh
Member

Starting last week, people say they can’t hear me well - I drop in and out so they miss much of what I say. I have 3 bars for cell connectivity. Texting, internet, everything else is good. I am not using WiFi calling. This is my work phone and simply not acceptable. Anyone have ideas? Oh, identical  phone/network/plan in same location works fine! 

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Re: Conversation breaking up
vzw_customer_support
Customer Support

We always want your calls to be working properly. Is this happening on every call or certain calls? Does it happen in a certain location or all over? Did anything change on your device since this started (ex: software update, new apps downloaded, damage to the device, etc)? 

 

ChristineK_VZW

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