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Data Usage - Gaming
COTIT
Member

Just advised my data for the period exceeded my plan.  In checking the details it showed 81% used for "gaming".  I don't have games on my phone.  What is considered "gaming"?  

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Re: Data Usage - Gaming
vzw_customer_support
Customer Support

Interesting. What apps do you have on your device?

 

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sd23176
sd23176
Member

I'm having the same issue, I have no games on my phone and I'm showing a high percentage of game use.  Can someone from Verizon answer this question. 

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sd23176
sd23176
Member

Did you ever get an answer to this?  I'm having a similar issue, I have no games on my phone but my data usage is showing 21% games. 

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Re: sd23176
vzw_customer_support
Customer Support

I would be questioning this too, sd23176. Do you use any games in apps, like Facebook? 

-Vanessa

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Re: sd23176
vzw_customer_support
Customer Support

sd23176, 

 

We are so sorry for the confusion. We are limited on the access we have for any data usage. It is protected as part of your privacy. Sometimes this means the category may show up as a game or games and be something different. Can you tell me what things you do use on your phone? How do you use your data on your device?

-Jenelle

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Re: Data Usage - Gaming
BBuckles
Member

I'm having the same problem.

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Re: Data Usage - Gaming
vzw_customer_support
Customer Support

Hello BBuckles,

 

So we can best assist you, what exactly is going on? What is the make and model of your device?

 

-Christopher

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