Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Data usage up nearly 50%!!
senatorjo
Member

My wife and I have had our iPhones for nearly 2 years. I have an X and she has an 8+. We have consistently used +/- 11 GB of data over that time period. Our usage patterns have not changed. Beginning in June (so the last 2 months), we have begun using +/- 16 GB. The Verizon app's Data Hub shows that it is mostly coming from social media apps and pretty evenly between my wife and me. Facebook is the only social media app that I use. Has the FB app started using significantly more data? I upped my plan from the 12GB to 16GB plan last month and still had to dip into carry-over data. Not cool.

Re: Data usage up nearly 50%!!
tikibar1
Sr. Leader
Sr. Leader
0 Likes
Re: Data usage up nearly 50%!!
Ann154
Expert
Expert

How you are using the phone might not have changed, but an application update could have changed how that application used data. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: Data usage up nearly 50%!!
vzw_customer_support
Customer Support

senatorjo,

We can relate to your need to keep your data usage under your control. What tikibar1 recommended is our recommendation as well. Also, as applications update, so can their settings. Just because you aren't watching a video that appears on Facebook or any other social media account, doesn't mean it isn't consuming your data. Anything streaming in your feed, consumes data. Switching the setting to off, will change your usage.

Does this clarify things?

KatiM_VZW

0 Likes