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Degraded performance since 2 weeks.
jaecrow27
Member

Why has my reception in poor reception areas become even worse in the last 2 weeks? I am lucky to get 1x in places where I used to get at least 3G coverage.  If I get coverage at all.  Today  the coverage was the worst it’s ever been.  I have iPhone X with iOS 11.2.6. 

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Re: Degraded performance since 2 weeks.
bd94s10
Sr. Member

You can try resetting network settings via: Settings > General > Reset > Reset Network Settings. This may wipe out saved Wi-Fi networks but you can easily set them back up.

This is the only thing I can think of. You may need to do a chat with VZW for them to check things in their system.

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Re: Degraded performance since 2 weeks.
vzw_customer_support
Customer Support

We understand your concern and want you to experience the best service. We would like to take a look at your area. Can we please have your ZIP Code? What troubleshooting steps have you already completed? Is this happening to multiple devices, or just your iPhone?


JavierMD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Degraded performance since 2 weeks.
JustinSNY
Member

Do you have LTE enabled?

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