Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Disney plus not working
jmaraldo78
Member

We have had the promotion for about 5 months, it was working fine through our Playstation and on the iPad. Now for some reason, it has signed out and I can't get back in, when I sign in it takes me to the payment page, on my Verizon account it shows the Disney  + subscription is active. What do I do from here?

0 Likes
Re: Disney plus not working
vzw_customer_support
Customer Support

We want your Disney+ promotion to work properly for you. We'd like to see what's going on. Let's get to the bottom of this. Please send us a Private Note for assistance.

0 Likes