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Do not trade in your phone with verizon
THAiLU71
Newbie
‎11-13-2021 02:10 PM

Do not do the trade in with Verizon, the trade in department is horrible. It’s technically a lie. I trade in my phone during promotion for 600 something, and then they only give me 150. This is ridiculous. I could have kept my phone. Now they have my case hanging and every time I chatted with the agent, they call came up with new story….this is definitely not worth it guys . I learned my lesson 

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Re: Do not trade in your phone with verizon
vzw_customer_support
Customer Service Rep
‎11-15-2021 02:15 PM

Oh no, ThAiLU71! This is definitely not the experience we want you to have! Our intention is to help and provide you with accurate information. Can you please send us a Private Message, so we can better assist you? ~Rachel

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Re: Do not trade in your phone with verizon
THAiLU71
Newbie
‎11-18-2021 10:44 AM

So are you responding about this case?

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Re: Do not trade in your phone with verizon
vzw_customer_support
Customer Service Rep
‎11-20-2021 11:09 AM

I am sorry for the issue, we want to help in any way that we can. I will send you a Private Message to continue. -Rosie

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Re: Do not trade in your phone with verizon
THAiLU71
Newbie
‎11-20-2021 11:40 AM

When? 

 

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Re: Do not trade in your phone with verizon
THAiLU71
Newbie
‎11-21-2021 05:32 PM

do not waste time withthe social team. They are  just incompetent

 

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