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Do not trade in your phone with verizon
THAiLU71
Member

Do not do the trade in with Verizon, the trade in department is horrible. It’s technically a lie. I trade in my phone during promotion for 600 something, and then they only give me 150. This is ridiculous. I could have kept my phone. Now they have my case hanging and every time I chatted with the agent, they call came up with new story….this is definitely not worth it guys . I learned my lesson 

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Re: Do not trade in your phone with verizon
vzw_customer_support
Customer Support

Oh no, ThAiLU71! This is definitely not the experience we want you to have! Our intention is to help and provide you with accurate information. Can you please send us a Private Message, so we can better assist you? ~Rachel

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Re: Do not trade in your phone with verizon
THAiLU71
Member

So are you responding about this case?

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Re: Do not trade in your phone with verizon
vzw_customer_support
Customer Support

I am sorry for the issue, we want to help in any way that we can. I will send you a Private Message to continue. -Rosie

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Re: Do not trade in your phone with verizon
THAiLU71
Member

When? 

 

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Re: Do not trade in your phone with verizon
THAiLU71
Member

do not waste time withthe social team. They are  just incompetent

 

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