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Follow up on Returned Phone

Just a note to express my satisfaction on how my situation was handled by customer support on the exchange/return of my wife's apple phone it took a couple phone calls but was quickly fixed. Not only does verizon have the BEST coverage but also the BEST customer service! Thank you, BG

Re: Follow up on Returned Phone

i agrre on the service, i go back to gte days.

Re: Follow up on Returned Phone
Customer Support

I'm so glad to see that your concerns with the exchange/return device process were completed to your entire satisfaction, Pgabag. We make every effort to ensure that we provide you with the best wireless service ( in the United States and the world class customer service experience that you deserve. Thank you for being the best part of our Verizon Wireless family.


I want to make sure that you are also taking advantage of our free Verizon Up Rewards program. Please visit this link ( if you are not subscribed to our fabulous and free rewards program for details of all its benefits.


Have a fantastic weekend!