Just a note to express my satisfaction on how my situation was handled by customer support on the exchange/return of my wife's apple phone it took a couple phone calls but was quickly fixed. Not only does verizon have the BEST coverage but also the BEST customer service! Thank you, BG
I'm so glad to see that your concerns with the exchange/return device process were completed to your entire satisfaction, Pgabag. We make every effort to ensure that we provide you with the best wireless service (https://www.verizonwireless.com/featured/better-matters/) in the United States and the world class customer service experience that you deserve. Thank you for being the best part of our Verizon Wireless family.
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Have a fantastic weekend!