Frozen Screen
phoneboy1
Newbie

My screen is frozen.  There is a scrolling circle in the middle of the screen.  I've tried everything suggested on Verizon's website.  Any help would be appreciated.

Labels (1)
0 Likes
Re: Frozen Screen
vzw_customer_support
Customer Service Rep

Oh no, phoneboy1! We are concerned to hear your deive is frozen, and we would be more than happy to help you today. Can you please elaborate further? When did this issue start? What action were you using before your device froze? 

 

RachelM_VZW

0 Likes