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Got a confirmation email but the purchase is not showing up in my orders
jkjc
Member

i pre ordered the IPhone X and got a confrontation email with my order number and such but when I go into my account and check my purchases and orders it says I have none!  Is this ok or did I [removed] up?

Profanity removed as required by the Verizon Wireless Terms of Service​.

Message edited by Verizon Moderator.

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Re: Got a confirmation email but the purchase is not showing up in my orders
VINCENTMORALES

Same here! Hoping to get some answers soon. The charge didnt show in my bank account either.

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Re: Got a confirmation email but the purchase is not showing up in my orders
jkjc
Member

Oh jeez hopefully this works.  Too late to order now at this point.

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Re: Got a confirmation email but the purchase is not showing up in my orders
motch6
Novice

The Charge won't show up on your Bank account until they SHIP the phone....

They will ship it 2-days before the expected arrival date.... so you may see the charge the day before that or on that day.

Good Luck!

Re: Got a confirmation email but the purchase is not showing up in my orders
Loquat
Sr. Member

You should be okay.  It does take some time for the order to show up in your account.  And as for the charge...you won't see that until the phone actually ships.  Sounds like you both are okay. Congrats on your new phone and enjoy!

Re: Got a confirmation email but the purchase is not showing up in my orders
VINCENTMORALES

Awesome! Thanks everyone. Very excited!

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