I’ve used my hotspot before. I’m assuming there’s was an upgrade since I used it last. Now my phone keeps directing me to the Verizon website to set up my hotspot. I registered my user name, and my phone still directs me to the Verizon website.
We want using your Mobile Hotspot to be simple. Sorry to hear that this is not happening and we want to help. Do you know if your line has the Mobile Hotspot feature activated? Click here and follow the instructions in question #5 https://www.verizon.com/support/mobile-hotspot-faqs/ .