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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How do I set up a hotspot?
Jnford15
Member

I’ve used my hotspot before. I’m assuming there’s was an upgrade since I used it last. Now my phone keeps directing me to the Verizon website to set up my hotspot. I registered my user name, and my phone still directs me to the Verizon website. 

Re: How do I set up a hotspot?
vzw_customer_support
Customer Support

Hi Jnford15,

 

We want using your Mobile Hotspot to be simple. Sorry to hear that this is not happening and we want to help. Do you know if your line has the Mobile Hotspot feature activated? Click here and follow the instructions in question #5 https://www.verizon.com/support/mobile-hotspot-faqs/

 

Thanks,

PamelaF_VZW

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