I’m getting other people’s voicemails...
Ldama
Newbie

I've been getting voicemails for other people for months. At first I thought it was misdials, but I've been getting more and more. Yesterday someone left a very offensive voicemail that wasn't for me, but it made me finally want to do something about this. I have no idea why this is happening. I also get at least 6 phone calls a day from unknown numbers. 

Labels (1)
0 Likes
Re: I’m getting other people’s voicemails...
vzw_customer_support
Customer Service Rep

We definitely want to take a look at this voicemail issue, Ldama. Tell us, how long have you had your number? Are the voicemails for the same person?

PedroM_VZW

0 Likes
Re: I’m getting other people’s voicemails...
Ldama
Newbie

I've had this number since 2015. The voicemails are always for different people.

0 Likes
Re: I’m getting other people’s voicemails...
vzw_customer_support
Customer Service Rep

What are the voicemails for? Are they spam calls? StanleyC_VZW

0 Likes
Re: I’m getting other people’s voicemails...
Ldama
Newbie

No they're personal voicemails. 

0 Likes
Re: I’m getting other people’s voicemails...
vzw_customer_support
Customer Service Rep

Ldama, thank you so much for providing me with these details. We want to make sure we can cut back on the phone calls that you're receiving for someone else. When these unknown people are calling, are you able to see the number that they are calling from? If so, you can always block up to five numbers for free for 90 days on My Verizon https://www.verizonwireless.com/support/knowledge-base-200867/ KevinR_VZW

0 Likes