Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I never Get more than two bars of signal on my XR and internet is constantly slow
Jhernandez21
Member

Today driving around town at the most 14 miles from home and even when I'm home I have only been gettin 2 bars and my internet was just not connecting. I see other ppls phones and they have four full bars and we're right next to each other.  iPhone is up to date on software as well.  

0 Likes
Re: I never Get more than two bars of signal on my XR and internet is constantly slow
mama23dogs
Sr. Leader

So are you saying your XR is defective?  Is it still under 1 year warranty?  If yes, contact Apple.  
   "Bars" are not indicative of signal.   It's an approximation of strength.  I have no trouble with talk, text or data with 1 to 2 "bars".  

0 Likes
Re: I never Get more than two bars of signal on my XR and internet is constantly slow
Jhernandez21
Member

Well true. I at One point had full bars and internet was slow. And now it keeps dropping my WiFi at home. I tried Resetting the network on my iPhone. Took out the SIM card but still slow. Made an appt w apple for today. We'll see what they say 

0 Likes
Re: I never Get more than two bars of signal on my XR and internet is constantly slow
vzw_customer_support
Customer Support

Oh no, Jhernandez21 ! It's our priority to provide a seamless network experience and we are concerned to hear that you are experiencing challenges with your data connection. We would love the opportunity to help you in any way we can. Has anything recently changed, as far as any new downloads or software update? Is any other service being impacted besides data connectivity? 

 

RachelM_VZW

0 Likes