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IMEI
Dnewm
Member

I’m doing multiple trade ins and put the wrong phones in the wrong packages. The IMEIs won’t match. Same phones, same values....when verizon receives these, will you be able to correct for the promotional values?

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Re: IMEI
vzw_customer_support
Customer Support

Hello Dnewm, thank you for contacting us. We understand mistakes happen, and we can definitely help in correcting your promotion. Please contact us five days after we get your packages to submit a form to correct your trade-in promotion. Please contact us by sending a private message, or you can find other ways to contact us at http://spr.ly/6600ybXs4;

 

UbaldoJ_VZW

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