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Iphone XR will not charge,
Mustng70
Member

Iphone XR will not charge.  When you plug it in it goes "green" with the charginge symbol showing that it is charging but battery power never increases.  

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Re: Iphone XR will not charge,
vzw_customer_support
Customer Support

We're sorry to hear that this has been happening, Mustng70. We know having a properly charging phone is very important, and we're happy to help. Have you been able to complete the following soft reset process? https://www.verizonwireless.com/support/knowledge-base-220219/ If so, is the charging port free of debris? EricW_VZW

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