Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Messages
Sedellinger
Member

why do my messages keep reloading after deleting?   Also when they reload they are out of sequence.  Last message sent by at 3:02 pm.   Didn’t receive messages until 10:40pm and all of the sudden 95 messages appeared.  What gives.    Started have these problem after I updated carrier software.     

0 Likes
Re: Messages
jav6
Leader

@Sedellinger wrote:

why do my messages keep reloading after deleting?   Also when they reload they are out of sequence.  Last message sent by at 3:02 pm.   Didn’t receive messages until 10:40pm and all of the sudden 95 messages appeared.  What gives.    Started have these problem after I updated carrier software.     


What 'carrier software' app are you using?  What version number?  Can you uninstall/re-install or remove updates?

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Messages
vzw_customer_support
Customer Support

Hi, Sedellinger. Making sure your messages are up to date is key, and we are here to help. Which messaging application are you using? CourtneyM_VZW

0 Likes
Re: Messages
Sedellinger
Member

Verizon 41.1

software ver. 13.4.1   iphone X

0 Likes
Re: Messages
Sedellinger
Member

It’s working thank you all!

uninstall and reinstall

0 Likes
Re: Messages
jav6
Leader

@Sedellinger wrote:

It’s working thank you all!

uninstall and reinstall


Good.  If you're satisfied that the solution works, you might mark your post as CORRECT ANSWER, so others can jump to solution quickly.

...Just another VZW customer...trying to offer some assistance...
0 Likes
Re: Messages
vzw_customer_support
Customer Support

That's great news to hear! We thank you for your time, patience, and troubleshooting assistance too! Please enjoy the rest of your day and continue to be safe out there! - RobertC_VZW

0 Likes