I just switched from a 6s to an Xs Max today and everything is peachy aside from that I cannot use my banking apps. They send shortcode texts to verify my identity and I cannot receive them. I know Verizon supports them because my 6s received them just fine.
Any fixes or workarounds for this?
Thank you for reaching out to us, melissie1. We know having a new phone can be an exciting experience, but having this messaging issue can be quite bothersome. First off, let me ask you, have you updated the device to the latest software? Also, go ahead and try to reset your network settings by using the following steps: