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Not Getting Voicemails

I have not been getting voicemails for the past several weeks and I know I have some to listen to. And now my mailbox is full so people can’t leave me new messages. I know my box isn’t full because I only have a few short ones I’ve saved and I’ve emptied my deleted messages.

When I call *86 it only tells me about the messages I have saved. I’ve tried resetting my Network Settings and that didn’t work. 

Please help! I need to be able to get/listen to my voicemails.

I have an iPhone XS 12.4.1

Re: Not Getting Voicemails
Customer Support

I know how important it is to have access to your voicemail. There is a permanent fix coming soon to address this problem with the iPhone. For now, there is a workaround. What exactly happens when you dial *86? Does it prompt you to enter your voicemail password?