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Not receiving texts iPhone

Not receiving texts on Verizon My Numbers on iPhone X… people get my texts but I’m not receiving responses. Bummed! All notifications are turned on….

Re: Not receiving texts iPhone
Customer Support

Mates23, thank you so much for reaching out. We do want to make sure that you can receive text messages. How long have you been not received text messages? Have you made any changes to the device when this started (new software or apps)?  -Kevin