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Order cancelled without reason

I made the order for 2 iPhone X on Black Friday. Today I got email cancelling my order, saying "If you did not request to cancel this order, please call us at (888) 483-7200." But the number couldn't get through at all.

Does anyone know what I should do now? This is really awful and a waste of time.

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Re: Order cancelled without reason
Customer Support

qiuzhixin15, we want to do everything we can to make this right again! Getting 2 of the best phones under the best deals, that is something you can't miss out on! In order for us to review your options and the order status, please send us a Private Message via Facebook or Twitter. -Michelle