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I have an Iphone X, which I got new in December 2018. I have been having intermittent issues with people saying they can not hear me clearly. I hear them fine.
I have been to Verizon twice where they did some updates. Then to the apple store twice, they did a reset and was finally given a replacement phone. I am STILL having the same issue. I never had this problem on my old Iphone 5C. Anyone else with a similar issue? Should I go back to Verizon? Back to Apple? The only thing that has not been done is a new SIM card.. Could this be the problem? I am at a loss and frustrated with this. Looking for any advice!!
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I appreciate all of your efforts in an attempt to track down this issue on your own, LJW77. I too would be concerned if I had an intermittent issue like this. I do understand that you weren't having this issue with your previous iPhone 5c. Since this issue is intermittent, I did have a few more questions. Do you notice this happening in any specific locations, or is it random? What about any specific contacts?JosephE_VZW
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It happens in random places and with random recipents. It happens with both recieveing and making calls. It happens with various people on various types of phones.. (landlines, Iphones, Droids, etc).
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I also did have the SIM card replaced... This did not help the problem.