Phone won't turn on

[s_macpherson]

My phone won't turn on.  It was fully charged throughout the night and I used it this morning.  I set it down and 10 min. later came back and the phone had a black screen and wouldn't turn on.  Tried to plug it into outlet in case for some reason it didn't charge and still nothing.  I held the on buttons for over 10 seconds and nothing.  Phone is only a few months old.  Never dropped or gotten wet.  Any suggestions on what is going on or how to fix?

[bearone21]

could be the charger, are using usb or charging from the wall?

[vzw_customer_support]

Having a working device is important. What is the make and Model of your device? AlbertP_VZW