Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Poor Signal at home
AFSSAN49
Member

I have very poor signal at home with multiple phones. I have called many times without a resolution. I received a network extender and that doesn't work very well even though it shows full bars. The other person on the line hears every other word, even when standing right next to the extender. Without the extender, there is no signal at all. I live in the middle of the city in Houston, not a small town. This is unacceptable and why can't I receive a solution? 

Tags (1)
0 Likes
Re: Poor Signal at home
Bews1935
Member

I need WiFi calling on my phone

0 Likes
Re: Poor Signal at home
vzw_customer_support
Customer Support

We are so sorry that you are not getting a great signal at your phone, Bews1935. We are here to help. 

 

Most iPhones do have Wi-Fi Calling available to them. Here is a link to show you how to turn On that feature within your phone https://www.verizon.com/support/knowledge-base-208397/

 

StevenG_VZW

0 Likes
Re: Poor Signal at home
AFSSAN49
Member

My WiFi calling is turned on and still experiencing the issue.

0 Likes
Re: Poor Signal at home
vzw_customer_support
Customer Support

If you are using a Network Extender you will need to disable Wi-Fi Calling. Please remove this feature and let us know if helps with your Network Extender.

EllisandraC_VZW

0 Likes