Poor cell reception
Czobler
Newbie

I just moved to ARMONK NY, (10570) and can barely make a phone call in my home without losing reception. It’s is quite frustrating. What is Verizon doing to fix cell services in my area? 

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Re: Poor cell reception
vzw_customer_support
Customer Service Rep

We are concerned even if 1 customer has a signal issue. I would like t help further. Please tell me, does the concern happen outdoors too? https://www.verizon.com/support/troubleshooting-wireless-signal-coverage-video/ Are others having the same trouble with calls? - Carter

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Re: Poor cell reception
Czobler
Newbie

Carter

The reception outside of our home is as poor as it is inside. I experience dropped calls in my driveway, yard and walking in the neighborhood (if I can even place a call that is.) 

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Re: Poor cell reception
vzw_customer_support
Customer Service Rep

We would be happy to look into this with you. To allow us to do so, please tell us, what is the ZIP Code that you are having troubles in?

 

VZW_Robert

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Re: Poor cell reception
Czobler
Newbie

10570

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