Reception
Janlock1
Newbie

I have poor reception, cut offs, scratchy or no rings on incoming calls. On my 10x. Sometimes it’s 1 bar at my house at times. Didn’t have  this with my 6

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Re: Reception
vzw_customer_support
Customer Service Rep

Janlock1, keeping you connected with reliable service is important. We are here to assist. How do other services, such as text and data work? Do the problems happen indoors or outdoors? 

DavidC_VZW

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Re: Reception
tbint62
Contributor - Level 2

Janlock1

Walk around till you get the most bars (3 hopefully). Then restart the iPhone. Doing with data enabled at least 3G, 4G is better, may help to update voice network capability. 

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