Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
SIM card not activating
Wtruitt1
Member

My daughter lost her Sim card and it was just replaced by mail. iPhone  powered on with the new Sim card and it says activation may take a while, but the phone never activates. Office is closed so can’t get any help that way so thought I would reach out to the community. Any advice?

0 Likes
Re: SIM card not activating
vzw_customer_support
Customer Support

Activating a phone should be smooth sailing. Our goal is to help. Here's a link that will assist with activating a device via My Verizon https://www.verizonwireless.com/support/how-to-activate-device-video/. Have you tried to complete the activation in different locations? Are you connected to Wi-Fi when you attempt to activate the phone? Have you powered off and on the phone since this issue started? 

 

CoreyM_VZW

If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes