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SMS fails after phone number change
Sashajoven
Member

I changed my phone number a couple of days ago, and when I try to text non-iphone users, my messages fail to send. I have tried restarting the phone and deleting the thread, and nothing works. I have an iPhone X, and the issue seems to be limited to SMS and not iMessage. I can receive SMS messages, but cannot reply. 

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Re: SMS fails after phone number change
vzw_customer_support
Customer Support

Sashajoven-

 

I depend on my messages as it is my main form of communication. Please reply to my private note to further assist.

-CarmenT_VZW

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