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Service coverage
Jmissent
Member

I have 3 phones on my plan all iPhone X with 500gb. Verizon was supposed to be unparalleled when it comes to coverage that was why we  initially switch services Even though it is significantly more expensive But there is times where I have zero service not one single bar nor Wi-Fi In areas that your coverage map says it clearly covers with 4G LTE. How is this possible I’ve never had such bad service in my life. Is there something wrong here that can be fixed? I am from the Michigan Ohio area.

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Re: Service coverage
vzw_customer_support
Customer Support

Jmissent,

 

We value your loyalty and we appreciate you joining the Verizon family. We want to make sure you can always count on your devices when you need them. We're glad to help. What are the zip code and nearest cross streets to your location? What happens if you try to use service there? When did this issue start?

 

AndrewT_VZW

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