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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Sim card
Hobert1204
Member

My daughters phone started saying invalid SIM card. And is not working well at all. She can go blu be on WiFi and can’t receive phone calls at all and FaceTime is barely working. We have powered down and removed and put back in the SIM card but still no matter. Any suggestions?

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Re: Sim card
vzw_customer_support
Customer Support

Hello, we can help you get this take care of. Please send us a Private Note to proceed.

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Re: Sim card
Hobert1204
Member

Hi yes we need this repaired she is not with me but if you could explain to me what to do so I can help her with her phone 

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