Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Spam/Scam calls
Ataraxy
Member

During  last couple of days I have been getting a dozen call per day from the same robo-callerscammer. Same message in computer generated voice ..different callback numbers, The filter only caught 2 of them.

Verizon, like other carriers knows exactly who is robo-calling ...but are reluctant to cut them off because they are revenue producers for them. Then they have the gall to charge for a spam filter.

 Here is the voicemail transcript.    “Right moment because we have found many suspicious activities on your social number so before we go ahead and suspend it kindly call us back on our number which is [Edited for privacy]

Re: Spam/Scam calls
vzw_customer_support
Customer Support

Sorry to hear that you have been getting unwanted calls, Ataraxy. I can personally relate to the frustration that frequent unwanted calls can bring. We certainly don't want you to get any unwanted calls. I'm glad to hear that you are taking advantage of Call Filter. We are working hard to improve blocking unwanted spam calls each day but unfortunately due to the nature of the problem, it is possible that some calls may still come through. For all blocking options, see this:

http://spr.ly/6605Ge8kF

See the section titled "My Verizon - Block specific numbers temporarily" to block specific numbers for up to 90 days. If you want to change your phone number, you can do this for free and here's how: http://spr.ly/6607Ge8kN. Does this help?

 

RyanM_VZW

0 Likes