Submit message button does not work?

[bhalsey12]

I opened a support request because my service and number are not working. I got multiple responses from support in the support request, but I cannot submit a response. The submit message button on the Verizon page doesn't do anything. I'm not sure what else to do. Has anyone else had this problem? 

[jav6]

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@bhalsey12 wrote:

I opened a support request because my service and number are not working. I got multiple responses from support in the support request, but I cannot submit a response. The submit message button on the Verizon page doesn't do anything. I'm not sure what else to do. Has anyone else had this problem? 

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Are you sure all fields required are filled in properly? Can you show/tell us what 'Verizon page' you are referring to for submitting a support request? 

[bhalsey12]

Yes, I filled out the required field. It is a support request page that lets me communicate with Verizon employees who can help me with my problem. I can't because the submit button for my response does not work. I have included a picture of the field and button that does not work.