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Texting to Germany
sdsoccermom
Member

My daughter recently moved to Germany and has a phone plan over there.   I have an International plan on my phone but she isn’t receiving any messages from me.  Any ideas or suggestions? 

Thank you!

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Re: Texting to Germany
bearone21
Leader

i use whatsapp.

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Re: Texting to Germany
jav6
Leader

How does the Whatsapp app get around the issue?  Is the issue the local service in Germany doesn't accept messages from Verizon?

...Just another VZW customer...trying to offer some assistance...
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Re: Texting to Germany
vzw_customer_support
Customer Support

We understand the importance of staying connected. We are here to help. When you are messaging a Germany number, you need to enter the number as follows: Enter 011 then 49 then international mobile number. Can you confirm that you are entering this sequence before messaging?

 

BrittanyC_VZW

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