Updating IOS
DonMunn
Newbie

One of the phones on my plan is not updating the latest IOS program. My son has the phone and states that he is unable to do this. Do you have any suggestions to correct this?

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Re: Updating IOS
vzw_customer_support
Customer Service Rep

Hello and hope you and your family are doing well. We can understand your desire to have the latest update on your device. When you state it is not updating, are you receiving an error notice? 

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