Validate discount

[Ajps1020]

I hold the account. My wife has to validate her employee discount. She has not received her email to validate 12 hours later.  Can’t get through to customer service on the phone to get a real live person to help.  Can you help, please.  

[vzw_customer_support]

Ajps1020, we want to make sure your wife is able to validate her monthly discount. Let's review the details. Is this for a new submission? Or is your wife trying to re-validate her disount?

https://www.verizon.com/discounts/-Sylvia