I woke up at 3:00 AM to order an unlocked iPhone X from the Apple Store. Everything went well until I got to the Verizon verification page. I kept getting a message to check my phone number and was eventually locked out. I checked again at 4:10 am. The phone I wanted is sold out and Verizon is still not validating my request to have a phone shipped at a later date. This is really unacceptable.
I know that Apple's system was really struggling this morning. I'm think it may even be an error on their part. I wasn't allowed to access their system until 15 minutes after the scheduled pre-order time. Hopefully this will get resolved to the benefit of the customers. Best of luck to you!